If you run a warehouse business, sooner or later this topic may concern you. Losses due to theft are not something abstract, but real money that disappears unnoticed and systematically from businessmen around the world. It does not matter whether you have a large or small business.
In this article on the
LLC «SyncraNova» blog, we will look at the most popular warehouse theft schemes.
Direct theftThis is when goods are simply taken and carried away, for example, by dishonest employees. It is important to understand that direct theft is usually preceded by a mistake on your part — weak control of access points or allowing staff to move boxes without supervision. All of this compromises security. To reduce the risk, pay attention to visual control, as well as acceptance and shipment procedures. Carelessness in accounting and blind trust in strangers are your main enemies.
Collusion with securityThis is a serious threat because everything may look perfect on paper. If one person has taken on too much authority and there is no staff rotation or regular checks, you have a big problem. To reduce the risk, divide responsibilities, implement rotation in key positions, conduct independent audits, and require daily reports with evidence.
Disguised as rubbishGoods can disappear because they are replaced or hidden in packaging under the guise of defective or rubbish items. This often happens in vulnerable areas, such as discount zones or defect sorting areas. The problem is the lack of clear rules for handling defective products and controlling their movement. In this case, electronic identification of defective items and the introduction of a separate closed area with restricted access will help.
Theft of returnsReturns are the bane of any warehouse business. This usually includes defective exchange goods. And if the returns processing procedure is not properly set up, it is easy for something to go missing. Strict procedures for accepting returned goods, including checking their condition and documenting them, will help combat theft.
Theft during transportErrors in paperwork, poor control of goods during loading, and a lack of a transparent chain of responsibility all increase the chances of theft. You can protect yourself from this by using electronic recording of
loading and tracking of goods with the ability to track their route in real time.